Step 1: Meet and Greet!
We want to help you figure out if your project scope, budget, and time frame align. Our goal is for both parties to understand if we are a good fit for each other. This meeting happens at our office, over the phone, or at the potential build site.

• We'll give you a little overview of what Malex Custom Homes is all about and the benefits of working with our team.
• Have an obligation free meeting to learn your needs, wants and commitment level to the project.
• Review the project scope and project location.
• Review your budget, expectations and viability of the project.
• Review timeframe to start and complete the project.
• You will be working with the owner, Chad Knowles.

Step 2:  Planning Process
Once budget, schedule and overall vision align, we begin planning by trying to get a rough idea of what you are looking for in your home. We believe that custom building projects benefit from builder involvement when making design and budget decisions.  

• We'll begin by getting a list of what's most important to you!  Open concept?  A large master retreat? An outdoor living area you never want to leave?  Modern? Rustin farmhouse or anywhere in the middle?  Is this your forever home or just a stepping stone? This is the time to share all of your great ideas!
• We will want to visit the lot and see what we are working with.  Lets make sure you are happy with the location of the house on the site, which direction it will face, where the driveway will be, and if out of town, get an idea of the septic/water/power situation.
• Is energy efficiency something that is important to you?  We take pride in the way we build very efficient houses and will  work with you to fit as many of these methods into your budget as possible.
• Once we have a layout on paper we will go back and forth with you, making as many changes as we need to ensure it is a home that you are absolutely in love with.   It's never a bad idea to have your plans sitting on the coffee table for a few days to revisit and make sure that you're happy with them.
• We work with our trade partners, vendors, and if requested, design team to begin pricing the project.
• We create a proposal with a mix of fixed-priced items, things that we can commit to and allowances for others that will be chosen along the way.  Finishes (flooring, countertops, cabinets etc.). Input from historical data, information from the designer as well as client input, help create the allowance budgets.
• Once the blueprints are finalized and you're happy with the proposed budget, it's time to sign!  You'll be presented with a contract and will put down a deposit.  Let the fun begin!

Step 3:  The Build
Your ideas/vision come to life and you can start seeing the reality of your dreams. It is an exciting time. During construction, daily communication is fairly constant.  We will request walk-throughs with you at certain stages to make sure that everything is looking like you had expected.  Minor changes are no problem at this point, and it's easier to adjust as we go than once we are done!  We understand that not everyone spends a lot of time designing off blueprints and that sometimes things look a little different when you are standing in the physical space.  

• The construction contract is signed and building permits issued.
• The design and most finish selections should be completed at this time.  We will stay involved to keep you aware of allowances and keep track of budgets as we start making selections.
• We repeatedly work with many of our designers, suppliers and sub-contractors and we consider them a part of our team and family at work!
• Any additional work outside the contract can be discussed verbally or through emails.  We may require change orders to be signed to avoid any issues down the road.
• Once construction is completed we will do a final walk-through, hand over the keys(or nowadays codes😉) and welcome you to your beautiful new custom home that was once an idea in your head!